Shipping policy
At Izzy B Tween Boutique, we work hard to get your order to you as quickly as possible so your tween can enjoy her new favorite outfits.
Order Processing
All orders are processed within 1–3 business days after your purchase is placed.
Orders are not shipped or delivered on weekends or holidays.
During busy seasons, product launches, or sales events, processing times may be slightly longer. We appreciate your patience and support of our small business.
Shipping Rates & Delivery Estimates
Estimated delivery times:
• Standard Shipping: 3–5 business days
• Expedited Shipping: 1–2 business days
Please note that delivery times are estimates and may vary due to carrier delays.
Order Tracking
Once your order has shipped, you will receive an email confirmation with a tracking number so you can follow your package every step of the way.
Tracking information typically becomes active within 24 hours.
Incorrect Shipping Address
Please make sure your shipping address is correct at checkout.
Izzy B. Tween Boutique is not responsible for packages shipped to incorrect addresses provided by the customer.
If you realize there is an error in your address, please contact us immediately at: Izzybtweenboutique@outlook.com
Lost or Stolen Packages
Once your package has been handed over to the shipping carrier, Izzy B Tween Boutique is not responsible for lost, stolen, or delayed packages.
If your package shows delivered but cannot be located, we recommend contacting the shipping carrier directly.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.
Questions
If you have any questions regarding your order or shipping, please contact us at:
Email: Izzybtweenboutique@outlook.com
Store: Izzy B Tween Boutique